Category: Communication Span


Sensible Offshoring

Last week I talked about how common offshoring models can and do go badly wrong, reducing or eliminating the savings expected from lower labour rates. The key problem here is in increasing communication span....


How not to Offshore

Countries such as India, Malaysia have large number of highly-educated people who are prepared to work for a fraction of the cost of a US or European employee. This is a compelling argument for...