LadderShakers Why Your Organisation Isn't Working

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The Joys of Outsourcing. A True Story

Time to wake up Laddershakers again after a short pause, thanks to an old friend and colleague for an excellent anecdote. This illustrates much of what Laddershakers is about; rather than ditch an inappropriate...

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Sensible Offshoring

Last week I talked about how common offshoring models can and do go badly wrong, reducing or eliminating the savings expected from lower labour rates. The key problem here is in increasing communication span....

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How not to Offshore

Countries such as India, Malaysia have large number of highly-educated people who are prepared to work for a fraction of the cost of a US or European employee. This is a compelling argument for...

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A Beautiful Example

I just heard through Ladder Shakers from an old friend I used to work with. This funny but shocking story is a fantastic example of how globalised silos cause utter chaos. Thanks Steve! =========...

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Outsourcing is Wonderful Part 2

In my post last week, I looked at some of the cost-related arguments for outsourcing and why they are flawed. This week, I’ll look at the remaining arguments. Focussing on the core business. It...

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Outsourcing is Wonderful Part 1

As I said in my last post, outsourcing does make sense in some situations. The problem comes when it is used in major corporations which have significant complexity and have the scale to manage...

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Outsourcing is Stupid. Discuss.

OK, I admit I’m pretty much an anti-outsourcing bigot, but I’m not totally blinkered. There are many situations where outsourcing makes sense and it would be stupid not to, so let’s get that out...